|Customer Service Center : About Stamp-Connection|
Located In Historic Downtown Gresham
Being a part of the Historic Downtown Gresham community is an integral part of Stamp-Connection's success.
Gresham thrives as the fourth largest city in the State of Oregon, located right outside of Portland, and links the Cascade Mountains to the Willamette Valley.
Downtown Gresham is rich in local history and charm, and provides a unique walking experience, with tree-lined streets, a variety of restaurants, specialty shops, and historical treasures, all resurrecting the hometown feeling missing from today's urban districts and shopping malls.
We opened our doors January 2, 2001, on 3rd street between Main and Roberts, a location now occupied by Le Charme Salon.
Stamp-Connection started with two employees, a promise to make rubber stamp shopping easy for their customers, and the prestige to be a part of Historic Downtown Gresham.
With the help of the MHCC Small Business Development Center and a small business loan, Stamp-Connection sold $74,000 in rubber stamps and self-inking stamps the first year. We have continued to grow as each year passes.
Over 11 years later, our company is one of the largest rubber stamp manufacturer's in the Pacific Northwest with annual sales close to $2 million, shipping orders to all 50 states and most Western countries, and over 20,000 happy customers.
Relocating to a larger location on Roberts, Stamp-Connection has grown to ten employees, upgrading our machinery, expanding product lines, and continuing to offer a high caliber of customer service rarely seen these days.
Custom Rubber Stamps Manufactured In-House
At Stamp-Connection we manufacture every self-inking stamp, pre-inked stamp, custom wood stamp, embosser, and engraving product in-house to provide faster service and lower prices to our customers. This is how we are able to make your order the same business day so that you don't have to wait.
Our knowledgeable team has over 40 years of experience working with stamp technology to create crisp laser engraving die plates and sharper photo polymer plates with less error, resulting in a better product than our competitors.
We understand that mistakes happen, especially when using online order forms, and since we manufacture in-house we can quickly correct them.
This is why we offer a No-Fault Error Policy on all stamp orders placed with us. We'll replace your stamp at no charge to you, even if you typed in the wrong information, chose the wrong type style, or the stamp just does not meet your needs.
We're more interested in providing you a product that will meet and exceed your expectations. Developing a long-term relationship with our customers is more important than simply making a sale. This is why if you are in the Portland Metro Area, we encourage you to stop by and say hi!
Customer Service Is Our #1 Priority
We work very hard to provide the customer service you deserve. Our toll free phone number allows our customers to contact us with any questions or concerns they may have, which is why we display it at the top of every page.
We give every effort to respond to every email, fax, and quote request as we receive them. We usually respond within the first 5-10 minutes of receiving a request. The quicker we respond to your inquires the sooner you can move on with your agenda.
In our fast paced world of computers, business response time can be more valuable than securing the lowest price available. In most cases, we just happen to supply both.
by Dawni Everett